Articles Tagged: pbx features

Listening and downloading recorded calls on your PBX

Listening recorded calls on your PBX empowers your supervisors and managers by giving them the ability to solve issues with customers. Here, we’ll tell you how to download and listen to your calls recordings. Login to myPBX Control panel and follow these steps. Listening and downloading recorded calls on your PBX Step 1 – Go […]
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pbx working schedule manage

How to setup PBX working schedule – Configuring work hours on myPBX

You can define your PBX working schedule (your usual work hours) on your PBX business phone system. Doing this configuration will enable opening and closing time of your PBX. That way, when someone calls on non-business hours, they will hear a different recording telling them that your business is closed, instead of just waiting for […]
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phone call strategy

Phone Calls Answering Strategy – Stop missing calls

Never miss another important call with myPBX! You can achieve this using the correct phone calls answering strategy in your Voice Menu configuration. In this article, we’ll show you how it is done.  Download Phone Calls Answering Strategy You lost another sales call? Your customers complain that no one is attending their calls?   Defining […]
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pbx voice catalog

Guide to Customize your PBX – myPBX custom recording guide

Here, we’ll show you how to customize your PBX service so you can get the most out of our awesome features. When your PBX is activated, it contains a default recording that says: “Thank you for calling! If you know your party’s extension, dial it now or hold while we transfer your call to the […]
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conference call t21 conf

T21 Conference Call – Using your T21 Conference Call feature

Using your phone T21 Conference Call feature is easy. Conference Call allows several persons to talk simultaneously in the same phone call from different locations. Making conference calls on myPBX is very easy; here, we’ll teach you how to make a conference call in your T21 IP Phone. Your T21 Phone supports conference calls for […]
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redirect calls mobile phone

Forward calls to mobile phone or other phone numbers

Forward calls to mobile phones or other phone numbers is easy and a useful myPBX feature. With this option, you’ll redirect all incoming calls from your phone extension to your mobile phone to answer them when you’re out of the office. Please notice that this will do an outgoing call to your mobile using your […]
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