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PBX System Requirements

myPBX top tier technology makes it work with most Internet connections and it’s very flexible. To be able to use myPBX you need the following:

An Internet connection with sufficient bandwidth for the number of users (phone extensions) that will be connected.

An IP Compatible Phone, a smartphone or a computer

Does it works with my connection

Does it works with my device?

myPBX works with my Internet Connection?

myPBX works with most Internet services all you need is an stable connection.
Your Internet connection and your network most have the TCP port 5060 open, also ports 10000 to 20000 in UDP and support RTP Protocol, dont worry most networks do if you are not sure please ask us.


The Internet connection upload speed depends on the amount of user you need.Each user is a phone extension. Calculate below the required speed, change the values to see the result:


Your connection quality is as important as your speed, try your results at SpeedTest.net and compare your results:


You will require to turn on QoS (Quality of Service) in your Internet router for optimum service. No worries we can help you with that.

Does myPBX works with my devices?

myPBX works with most of the devices out there, see if your device is compatible below.

Compatible IP Phones

Any IP Phone with SIP and STUN.

Search in your IP Phone specs for SIP and for STUN.

Browse IP Phones

Smartphones and Tablets

iPhone 5S or newer

iPad mini 2nd generation or newer

iPad regular size 3rd generation or newer

Android 7.0 Nougat or newer

Compatible Computers

You must have a working headset with mic.

Windows 8 or 10

MacOS X or superior

Minimum CPU: Core i3 (Core i5 or superior recommended)

4GB RAM minimum (16GB RAM recommended)

600MB free space in hard drive for softphone installation

What type of Device do you recommend?

If you’re working in a fixed location, it’s always better to use an IP Phone because they are always on, they are more comfortable to work with and reliable. Besides you can connect a headset or use the speaker to have your hands free when talking.

myPBX IP Phones are affordable and are shipped already configured for your convenience.


Smartphones and Tablets are practical, but if you forget to open the App you won’t receive any calls and there’s always a battery issue since it can run out when you need it the most.

Using a computer with a headset is also a good option but don’t forget to open the program to receive calls. Also if you don’t have a fast computer or you have too many programs running at the same time you may experience bad quality calls with robotized voice.